Frequently Asked Questions
Everything you need to know about Iron Gate security products, installation, warranty coverage, and support. One page, straight answers.
The most common questions about Iron Gate Technologies, answered on one page. Iron Gate manufactures AI-powered security systems in Holly Hill, Florida with gun detection in under 3 seconds, solar-powered portable deployment, a tiered warranty up to 7 years with overnight RMA, and no subscription fees required. Call 904-896-5618 for questions not covered here.
Products and Technology
Nine product lines. One manufacturing facility. Every system built with AI-powered detection and designed to operate without external power or WiFi.
What products does Iron Gate Technologies offer?
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Iron Gate manufactures a full line of security products including SecMods portable AI surveillance, YachtGuard marine security, FreightGuard cargo protection, Falcon Strike aerial surveillance, access control systems, autonomous patrol robots, RaptorNet network infrastructure, and Hunting Solution wildlife intelligence. All hardware is manufactured in Holly Hill, Florida and engineered for customization.
How fast does Iron Gate detect weapons?
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Iron Gate AI-powered cameras identify firearms in under 3 seconds. When a weapon is detected, the system sends instant alerts to security personnel, facility administrators, and law enforcement simultaneously. All AI detection systems are developed in compliance with ISO/IEC 42001, the international standard for AI management systems.
Does Iron Gate security equipment need power lines or WiFi?
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No. Iron Gate SecMods and other portable systems run on solar power with 72-hour battery backup and connect through 4G/5G LTE cellular networks. Deploy at construction sites, remote properties, or temporary events with no electrical hookups, generators, or internet connections required. Equipment is fully operational from day one.
Can Iron Gate systems integrate with existing security infrastructure?
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Yes. Iron Gate access control and surveillance products work alongside existing camera systems, building management platforms, and elevator controls. Add what you need without replacing what already works. Start with a single entry point or camera and scale to a full campus from the same management platform.
Does Iron Gate offer cloud storage or on-premise options?
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Both. On-premise storage keeps all surveillance footage on your own servers, with no third-party cloud provider touching your recordings. Cloud-based management is also available. Your organization controls the data model. This supports HIPAA physical safeguard requirements, FERPA student data protections, and government data sovereignty mandates.
What AI capabilities do Iron Gate cameras have?
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Iron Gate cameras use AI-powered computer vision for gun detection (under 3 seconds), facial recognition, license plate reading, and behavior analysis. Autonomous patrol robots add mobile AI threat detection across multi-level facilities. All AI systems are developed in compliance with ISO/IEC 42001.
Installation and Deployment
Iron Gate handles the full installation. Site assessment, configuration, deployment, and testing, all before the team leaves your property.
How long does it take to deploy an Iron Gate security system?
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Iron Gate SecMods units deploy in under 30 minutes. Each unit arrives pre-configured and tested. Position the unit, power it on, and professional-grade surveillance is operational immediately. No electricians, cable runs, or network configuration required. Access control and permanent installations are scheduled based on facility requirements.
Can Iron Gate security systems move between locations?
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Yes. Iron Gate portable systems are designed to relocate as needs change. When a construction project wraps, security moves to the next jobsite. When marina occupancy shifts seasonally, units redeploy to active docks. Your security investment follows your operations with no sunk infrastructure costs.
Does Iron Gate install the security systems, or does the customer?
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Iron Gate handles installation. The team manages site assessment, system configuration, deployment, and testing for every project. This includes SecMods placement, access control integration, network setup, and camera positioning. Post-installation support is available 24/7 with direct access to the engineers who configured your system.
Does Iron Gate serve customers nationwide?
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Yes. Iron Gate Technologies deploys security systems across the entire United States. The team handles installations from coast to coast, with all hardware manufactured at the company's Holly Hill, Florida facility and shipped directly to your site. International deployments are available on a case-by-case basis.
Are Iron Gate systems weather-resistant?
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Yes. All Iron Gate hardware is rated IP67 for complete dust and water protection. Units are built to withstand hurricanes, extreme heat, salt spray, humidity, and freezing temperatures. Operating range covers negative 20°F to 140°F. Every unit is tested before shipping and designed for harsh outdoor environments.
Warranty and Support
A 0.77% field failure rate means most customers never file a claim. When they do, the response is overnight.
What warranty does Iron Gate offer?
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Iron Gate provides a tiered warranty: 7 years on all camera systems, 5 years on SecMod portable surveillance units, and 3 years on all other hardware. Every warranty claim includes overnight RMA with a brand-new replacement unit, covered shipping in both directions, and full parts and labor coverage.
How do I contact Iron Gate support?
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Call 904-896-5618 for Iron Gate's 24/7 dedicated support line. Every call connects directly to engineers who designed and built the system, not a call center. Support is available around the clock for troubleshooting, warranty claims, and system questions. Email support is available at [email protected].
What is Iron Gate's RMA process?
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If a unit needs replacement, Iron Gate ships a brand-new unit overnight the next business day. Iron Gate covers all shipping costs in both directions. The replacement unit arrives pre-configured and tested, ready for immediate deployment. Contact the 24/7 support line at 904-896-5618 to start a claim.
Does Iron Gate offer 24/7 monitoring services?
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Yes. Iron Gate provides 24/7 monitoring with both human operators and AI-powered detection working together around the clock. AI systems identify threats in real time and trigger instant alerts. Human monitoring staff verify threats and coordinate response. All monitoring connects to the same 24/7 support line with direct engineer access.
Pricing and Purchasing
No per-camera subscriptions. No long-term contracts. Professional-grade security at up to 25% less than enterprise alternatives.
How does Iron Gate pricing compare to enterprise competitors?
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Iron Gate provides professional-grade security at up to 25% less than enterprise alternatives. No per-camera subscription fees and no long-term contracts. Pricing is designed for organizations that need real security coverage without enterprise overhead. Contact Iron Gate at 904-896-5618 or book a security assessment for a custom quote.
Does Iron Gate require a subscription or recurring fees?
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No. Iron Gate does not charge per-camera subscription fees and does not require long-term contracts. The hardware operates independently with no paid software license required to keep cameras functional. This is a fundamental difference from competitors whose hardware stops working if the subscription lapses.
How do I get a quote from Iron Gate?
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Book a security assessment at irongate.world/booking or call 904-896-5618. The Iron Gate team evaluates your facility, recommends the right products and configuration, and provides a custom quote. There is no obligation and no high-pressure sales process. Every quote is tailored to your specific security requirements.
Company and Trust
American-made. In-house manufacturing. 11 patents in security technology. Everything ships from one facility in Florida.
Where are Iron Gate products manufactured?
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Every Iron Gate product is designed, engineered, and assembled at the company's manufacturing facility in Holly Hill, Florida. In-house manufacturing provides complete control over quality, customization, and delivery timelines. Full domestic supply chain documentation supports Buy American Act procurement requirements for government and federal contracts.
What certifications and standards does Iron Gate follow?
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Iron Gate's AI detection systems are developed in compliance with ISO/IEC 42001, the international standard for AI management systems. The team holds 11 patents in security technology. Full domestic supply chain documentation supports Buy American Act and federal procurement compliance requirements.
Is Iron Gate security data stored securely?
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Yes. Iron Gate offers on-premise data storage that keeps all surveillance footage on facility-controlled servers. No third-party cloud provider has access to your recordings. This architecture supports HIPAA physical safeguard requirements, FERPA student data protections, NIST SP 800-53 controls, and government agency data sovereignty mandates.
What industries does Iron Gate serve?
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Iron Gate Technologies provides security solutions for construction sites, marinas, houses of worship, K-12 schools, healthcare facilities, government buildings, logistics and warehousing, commercial properties, and industrial operations. Each industry page at irongate.world/solutions details how Iron Gate addresses the specific security challenges of that sector.
Still Have Questions?
The Iron Gate team is available 24/7 to answer questions about products, pricing, deployment, and warranty coverage.